Website translation helps e-retailers serve customers in global markets, a MotionPoint executive recently told Retail Merchandiser, but to really boost sales, brands should leverage cultural fluency.
"Межкультурная компетенция отражает понимание культурных различий, которые будут влиять на восприятие бренда и решения о покупке", — объясняет Крейг Уитт, исполнительный вице-президент MotionPoint.
Witt outlined several ways to leverage this intelligence, including:
Catering to market-specific concerns, such as online privacy
Understanding regional search engines, to maximize regional SEO